Credits and Compensation
On June 9, 2011, the California Public Utilities Commission (CPUC) approved the Net Surplus Compensation rate based on current market prices, which is between $0.03 to $0.04 cents per kilowatt-hour (kWh). Payments to PG&E customers began on October 21, 2011.
Any Net Surplus Compensation you have earned will appear on your annual NEM True-up statement in the "Net Surplus Compensation" box on the first page. It also will be factored into the “Amount Due” on your 12th-month PG&E bill, and in the line item for "Electricity."
Any amount you have earned for Net Surplus Compensation will appear on your annual True-up statement. It also will be incorporated into the line item for Electricity on your PG&E bill at the time of your True-up. If the amount you owe is less than zero, you have two ways to claim your compensation. You may leave the credit on your bill to be used towards future energy charges or, if you prefer, you may contact PG&E to request a check. Any amount over $1.00 is eligible for payment by check.
At the end of your 12-month billing cycle, you will receive your True-up statement, which lists any Net Surplus Compensation you have earned. If you are unsure when your billing cycle ends, check your monthly NEM statement. The dates of the True-up billing cycle are listed at the top.
The credit you see on your NEM statement is calculated using the full retail rate for energy, which not only includes generation, but also transmission, distribution and funding for public programs. California Assembly Bill 920 mandates that PG&E pay customers at the end of the 12-month billing cycle the wholesale rate for surplus electricity generated, similar to the rate PG&E pays all other energy producers in the state.