January 2013 Bill Inserts

Each month, PG&E offers important information on rebates, saving energy and safety in printed inserts that accompany your bill. Now, access this information online whenever you wish.

WGS

See how much gas you’re using with the Progress Tracker.

Winter Gas Savings is ending soon! Use our online Progress Tracker to see how close you are to your gas-saving goal. If you use just 10% less gas throughout December and January, you could earn a 20% bonus credit on your PG&E bill.

Tracking is easy—just visit pge.com/wintercredit  to easily track your gas usage and find a wide range of gas-saving tips.

TOU

These no-cost, easy-to-use tools can help you manage your agriculture business’ energy use and help you save on your bill:

My Energy Rate Analysis
Use your account ID to log on to My Energy. View your energy use and rate options.

Business Energy Checkup
This online, self-assessment tool quickly delivers customized energy-saving recommendations, so you can start saving right away.

The Money-Back Tool
Find rebates and incentives that fit your energy needs.

Try these tools for yourself  and discover other ways to save. You can also call our dedicated Agriculture Hotline at 1.877.311.FARM (3276) to hear about rate options and get practical conservation tips from trained specialists who understand agriculture

Pacific Gas and Electric Company (PG&E) is making changes to our collections, customer notification and disconnection practices in response to the California Public Utilities Commission’s request of investor-owned utilities in the state to adopt uniform customer notification and collections processes. The changes will be effective beginning February 19, 2013.

We understand these are difficult financial times and disconnection of service is an action that PG&E does not take lightly. It is a last resort taken only after all other alternatives have been explored. Please call us at 1-800-743-5000 if you are having difficulty paying your bill.

We’re here 7 days a week, 24 hours a day to help.

What’s changing:

Most customers will no longer receive a separate 15-day paper notice when their account is past due and subject to disconnection. Instead, customers will receive an alert printed directly on the following month’s energy statement.

Bill Art

PG&E’s collections timeline will be more closely aligned with the other investor-owned utilities in the state.

Timeline

Payment Options

We offer several convenient ways for customers to pay their bills in person or online, including options to pay using credit/debit cards, cash, check or money order. Please visit pge.com/waystopay for more information.

Financial Assistance

PG&E offers a number of financial assistance programs to help customers who have difficulties paying their bill including:

•  Programs for customers need one-time help to pay their bills, balance their payments out over the course of a year or to establish a payment plan

•  A monthly discount on energy bills for income-qualified customers through the CARE/FERA program

• Free weatherization services for income-qualified customers through the Energy Savings Assistance Program to help lower bills

What is the Nuclear Decommissioning Cost Triennial Proceeding (NDCTP)?
The NDCTP provides the California Public Utilities Commission (CPUC), and other interested parties with an opportunity to review Pacific Gas and Electric Company’s (PG&E’s) updated nuclear decommissioning cost studies and ratepayer contribution analyses every three years. This review determines the cost necessary to fully fund the nuclear decommissioning master trusts to safely decommission (remove from service) PG&E’s two nuclear power plants: Diablo Canyon Power Plant (Diablo Canyon) and Humboldt Bay Power Plant Unit 3 (Humboldt Unit 3). Diablo Canyon is currently an operating power plant. Humboldt Unit 3 is in the process of being decommissioned. These costs also include monitored safe storage, called SAFSTOR operations, of Humboldt Unit 3 until the final dismantling of the facility is complete.

INFORMATION ABOUT THE APPLICATION

On December 21, 2012, PG&E filed an application (12-12-012) with the CPUC, in which PG&E requested the authority to collect in rates, $82.517 million for the Diablo Canyon Units 1 and 2 Nuclear Decommissioning Trusts, $120.383 million for the Humboldt Unit 3 Nuclear Decommissioning Trust, and $9.997 million for Humboldt Unit 3 SAFSTOR operations and maintenance costs.

If approved, PG&E's request would raise electric rates effective January 1, 2014 for bundled service customers (customers who receive electric generation as well as transmission and distribution service from PG&E) and customers who purchase electricity from other suppliers (direct access and community choice aggregation). For a typical residential customer using 550 kWh per month the rate would increase from $89.35 to $90.03. The proposed revenue changes by customer class are noted in the illustrative chart below.

NDCTP Chart

For the departing load customer group (customers who self-generate or receive service from a publicly owned utility), the total non-bypassable rate component revenue increase would be $4.933 million or an average of 14.4% over current rates.

FOR FURTHER INFORMATION

To request a copy of the application and exhibits or for more details, call PG&E at 1-800-743-5000. For TDD/TTY (speech-hearing impaired), call 1-800-652-4712. Please specify that you are inquiring about A.12-12-012.

You may request a copy of the application and exhibits by writing to:

Pacific Gas and Electric Company
2012 NDCTP Application
P.O. Box 7442
San Francisco, CA 94120

THE CPUC PROCESS

The CPUC’s Division of Ratepayer Advocates (DRA) will review this application.

The DRA is an independent arm of the CPUC, created by the Legislature to represent the interests of all utility customers throughout the state and obtain the lowest possible rate for service consistent with reliable and safe service levels. The DRA has a multi-disciplinary staff with expertise in economics, finance, accounting and engineering. The DRA’s views do not necessarily reflect those of the CPUC. Other parties of record may also participate.

The CPUC may hold evidentiary hearings where parties of record present their proposals in testimony and are subject to cross-examination before an Administrative Law Judge (ALJ). These hearings are open to the public, but only those who are parties of record may present evidence or cross-examine witnesses during evidentiary hearings. Members of the public may attend, but not participate in, these hearings.

After considering all proposals and evidence presented during the hearing process, the ALJ will issue a draft decision. When the CPUC acts on this application, it may adopt all or part of PG&E’s request, amend or modify it, or deny the application. The CPUC’s final decision may be different from PG&E’s application.

If you would like to learn how you can participate in this proceeding or if you have comments or questions, you may contact the CPUC’s Public Advisor as follows:

Public Advisor’s Office
505 Van Ness Avenue
San Francisco, CA 94102
1-415-703-2074 or 1-866-849-8390 (toll-free)
TTY 1-415-703-5282 or 1-866-836-7825 (toll-free)
Email to public.advisor@cpuc.ca.gov

If you are writing a letter to the Public Advisor’s Office, please include the number of the application (12-12-012) to which you are referring. All comments will be circulated to the Commissioners, the assigned ALJ and the Energy Division staff.

A copy of PG&E’s 2012 NDCTP application and exhibits is also available for review at the California Public Utilities Commission, 505 Van Ness Avenue, San Francisco, CA 94102, Monday-Friday, 8 a.m.-noon. A copy of the Application (without exhibits) is available on the CPUC’s website at www.cpuc.ca.gov/puc.

On November 15, 2012, Pacific Gas and Electric Company (PG&E) filed a proposed Application (12-11-009) with the California Public Utilities Commission (CPUC) requesting authority to increase the base revenue that PG&E uses to operate and maintain its electric and gas distribution and electric generation facilities. The request also includes the cost of owning and building additional electric and gas distribution and electric generation facilities.

PG&E is requesting a total increase of $1.282 billion for gas and electric service, effective January 1, 2014

PG&E’s proposal would increase the monthly electric bill for typical residential bundled-service customers (those who receive electric generation, as well as transmission and distribution service from PG&E) using 550 kilowatt hours (kwh) per month by $4.61 or 5.2% from $89.36 to $93.97, and for typical residential gas customers using 37 therms per month by $7.06 or 15.3% from $46.13 to $53.18. The projected electric and gas rate changes by customer class are identified in the tables contained within this bill insert.

The proposed increase consists of the following:
An increase in electric revenues of $796 million over the currently authorized level for 2014. The increase is made up of two components: (1) the cost of delivering electricity to PG&E’s customers ($587 million); and (2) the cost of operating and maintaining PG&E’s power plants ($209 million). This increase does not include the cost of electricity procured for PG&E’s customers or the cost of fuel used in generating electricity by PG&E, which are recovered in a separate proceeding.

An increase in gas revenues of $486 million over the currently authorized level for 2014. The increase does not include gas procured for PG&E’s customers, which is recovered in a separate proceeding.

PG&E is also requesting approval for additional base revenues in 2015 and 2016 to cover additional infrastructure improvements and increased costs of labor, materials, supplies and other expenses. PG&E estimates that these increases will total $492 million in 2015 and $504 million in 2016.


Key reasons why PG&E is asking for increases: This funding request reflects PG&E’s commitment to provide its customers with safe and reliable service.

PG&E is building a safer and more reliable energy system that will continue to help California remain competitive on a national and global scale. The funding will be used to:


  • Assure a high level of public safety in the operation of PG&E’s gas and electric facilities;

  • Invest in and maintain the system of power plants, poles, wires, pipes and equipment needed to deliver electricity and gas to PG&E’s customers; and

  • Improve customer service and maintain the support structure necessary to keep PG&E operating and to provide PG&E’s customers with safe, reliable and responsive customer service.



Estimated impact of this proposed request on electric rates
PG&E estimates that, initially, the requested $796 million increase in electric revenues would be distributed as shown in the table to the right. The actual distribution of the increase to each customer class depends on how the CPUC ultimately decides all issues in the GRC, as well as in the separate electric rate design proceeding expected to be filed with the CPUC in the first quarter of 2013.

Electric Projected Rate Changes by Class

If the CPUC approves PG&E’s proposed request for an electric rate increase, the bill for a typical residential customer using 550 kilowatt hours per month would increase by $4.61 or 5.2% percent from $89.36 to $93.97. Individual customer bills may vary. Rates would become effective January 1, 2014.

Estimated impact of this proposed request on gas rates

PG&E estimates that, initially, the requested $486 million increase in gas revenues would be distributed as shown in the table to the right. The actual distribution of the increase to each customer class depends on how the CPUC ultimately decides all issues in the GRC, as well as in the separate gas rate design proceeding expected to be filed with the CPUC sometime during the first quarter of 2013.

Gas Projected Rate Changes by Class

If the CPUC approves PG&E’s request for a gas rate increase, the bill for a typical residential customer using 37 therms per month would increase by $7.06 or 15.3% from $46.13 to $53.18. Individual customer bills may vary. Rates would become effective January 1, 2014.

What is a General Rate Case?


Every three or four years, investor-owned utilities such as PG&E are required to file a General Rate Case (GRC) in which the CPUC sets annual base revenue levels. Annual base revenue is the total amount of money a utility collects through rates in a given year for specific purposes. PG&E’s GRC base revenues do not include fuel-related costs addressed in the CPUC’s Energy Resources Recovery Account proceedings, electric transmission-related costs addressed at the Federal Energy Regulatory Commission, or gas transmission and storage costs which are filed in a separate application.

* Rates shown are for customers who are not on the California Alternate Rates for Energy (CARE) Program, which provides a monthly discount on energy bills for income-qualified households and housing facilities.

After PG&E’s GRC proposal is reviewed in a public process, the CPUC then makes a decision on what is reasonable for customers to pay in rates.

While the GRC will determine the total amount of money PG&E can collect in rates, the design of the actual rates themselves (that is, the price charged to customers) will be determined in separate proceedings to be filed in the future with the CPUC. The GRC is publicly available to ensure transparency and opportunity for public involvement.

PUBLIC PARTICIPATION HEARINGS
The CPUC welcomes the public’s participation. Before deciding on PG&E’s application, the CPUC will hold public participation hearings (PPH) to provide customers with an opportunity to express their views before a CPUC Administrative Law Judge (ALJ). Notification of these hearings will be sent to you either by a separate mailing or included as a bill insert in your monthly bill. The notice will identify all of the locations that the PPHs are being held for your convenience and planning.

Those customers who cannot attend a hearing may submit written comments to the CPUC at the address listed on the back. All such correspondence to the CPUC should reference PG&E’s 2014 GRC application (A.12-11-009).

FOR FURTHER INFORMATION
If you have questions regarding the GRC application or for more details, please contact PG&E at 1-800-743-5000. For TDD/TTY (speech-hearing impaired), call 1-800-652-4712.

If you would like a copy of the application and exhibits, please write to PG&E at the address below:
Pacific Gas and Electric Company
2014 General Rate Case Application
P.O. Box 7442, San Francisco, CA 94120

You can also view PG&E’s GRC application and exhibits online at http://www.pge.com/

A copy of PG&E’s 2014 GRC application and exhibits is also available for review at the CPUC, 505 Van Ness Avenue, San Francisco, CA 94102, Monday–Friday, 8 a.m.–noon. A copy of the application (without exhibits) is available on the CPUC’s website at http://www.cpuc.ca.gov/puc

THE CPUC PROCESS
The CPUC’s Division of Ratepayer Advocates (DRA) will review this application. The DRA is an independent arm of the CPUC, created by the Legislature, to represent the interests of utility customers throughout the state and obtain the lowest possible rate for service consistent with safe and reliable service levels. DRA has a multi-disciplinary staff with expertise in economics, finance, accounting and engineering. The DRA’s views do not necessarily reflect those of the CPUC. Other parties of record will also participate.

Evidentiary hearings
In addition to public participation hearings, the CPUC will also schedule Evidentiary Hearings (EHs) for the GRC application in 2013 where parties of record present their proposals in testimony and are subject to cross examination before the ALJ. These hearings are open to the public, but only those who are formal parties of record can present evidence or cross-examine witnesses during EHs. Members of the public may attend, but are not allowed to participate in the hearings.

After considering all proposals and evidence presented during the hearing process, the ALJ will issue a draft decision. When the CPUC acts on the application, it may adopt all or part of PG&E’s request, amend or modify it, or deny the application. The CPUC’s final decision may be different from the ALJ’s draft decision.

Public Advisor’s Office
505 Van Ness Avenue
Room 2103
San Francisco, CA 94102
1-415-703-2074 or 1-866-849-8390 (toll free)
TTY 1-415-703-5282 or 1-866-836-7825 (toll free)
Email to public.advisor@cpuc.ca.gov

If you are writing a letter to the Public Advisor’s Office, please include the number of the application (A.12-11-009) to which you are referring. All comments will be circulated to the Commissioners, the assigned ALJ and the CPUC’s Energy Division Staff.

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