February 2013 Bill Inserts

Each month, PG&E offers important information on rebates, saving energy and safety in printed inserts that accompany your bill. Now, access this information online whenever you wish.

Conserving gas this winter may have really paid off.

Thanks so much if you participated in Winter Gas Savings this past December and January. By making small changes, you may have conserved gas and earned a bonus credit. Check the “Gas Account Detail” section of your bill to see if you qualified for a credit.

This is the last year for Winter Gas Savings. Stay tuned for bigger and better energy- saving programs and initiatives from PG&E.

So you’re ready for time-of-use rates this fall.

As part of a mandate by the California Public Utilities Commission to ensure greater power reliability and a better energy future, PG&E’s small and medium business customers are continuing to move from flat electric rates to time-of-use rates in November 2013.

Time-of-use rates are slightly higher during summer weekday afternoons when electric demand is higher, typically noon to 6 p.m., May through October. In return, time-of-use rates are lower at all other times. PG&E is committed to helping business customers like you understand your energy use, find ways to conserve electricity, and benefit from time-of-use rates.

Learn more and find ways to save.
Or call us at 1-800-468-4743

Although you cannot see or smell it, exposure to carbon monoxide (CO) can be dangerous. Stay safe:

  • Install a carbon monoxide detector and test it annually.
  • If you are concerned about the safety of an appliance, call PG&E to schedule a free safety check. 
  • Have a professional maintain your fuel-burning appliances.
  • Never use a barbeque, generator, car or other fuel-burning equipment in an unvented area.

The signs of carbon monoxide poisoning include dizziness, nausea and headaches. CO poisoning can lead to unconsciousness and even death. If you experience these symptoms, leave the building and call 911.

We care about your safety.
For more safety tips
Or, call 1-800-743-5000

The Safe Drinking Water and Toxic Enforcement Act of 1986, commonly referred to as Proposition 65, requires the governor to publish a list of chemicals “known to the State of California” to cause cancer, birth defects or other reproductive harm. It also requires California businesses to warn the public quarterly of potential exposures to these chemicals that result from their operations.

Pacific Gas and Electric Company (PG&E) uses chemicals in our operations that are “known to the State of California” to cause cancer, birth defects or other reproductive harm.

For example, PG&E uses natural gas and petroleum products in our operations. PG&E also delivers natural gas to our customers. Petroleum products, natural gas and their combustion by-products contain chemicals “known to the State of California” to cause cancer, birth defects or other reproductive harm.

Spot the signs of trouble

PG&E regularly inspects all of our pipelines to check for possible leaks or other signs of damage. As an additional safety precaution, we also add a sulfur-like odor to natural gas. If you smell this distinctive “rotten egg” odor, move to a safe location and immediately call 911 and PG&E at 1-800-743-5000.

But don’t rely on your nose alone. Other signs of a possible gas leak can include dirt spraying into the air, continual bubbling in a pond or creek and dead or dying vegetation in an otherwise moist area. And always pay attention to hissing, whistling or roaring sounds coming from underground.

For more gas safety information 

For additional information on this Proposition 65 warning, write to:

Pacific Gas and Electric Company
Proposition 65 Coordinator
77 Beale Street, Mail Code B23H
PO Box 770000
San Francisco, CA 94177

PG&E’s natural gas distribution pipelines connect to customer-owned piping near the gas meter. Customer-owned piping includes any above ground or buried pipe from where the meter “tee” connects to pipe leading into a building or house, to a fence or wall enclosing gas-fired equipment, to an appliance, or from the house to a swimming pool heater, spa or other building (please see below).


PG&E does not own, maintain or inspect the gas lines beyond the meter. Customers* are responsible for maintaining any customer-owned piping on their property from the meter to the house or business. Customer-owned piping should be periodically inspected for leaks and if it’s metallic, for corrosion.

A licensed plumber or qualified contractor can locate, inspect and repair buried piping on your property. If corrosion or a dangerous condition is discovered, piping should be immediately repaired.

Damage from excavation is the most common cause of pipeline accidents. Always be sure to call Underground Service Alert (USA) at 811 at least two working days before you dig—even in your own yard—to have underground lines located and marked.

USA is a free service that will notify underground utility operators in the areas of your planned work. PG&E will then locate and mark our underground gas and electric facilities. Customer-owned pipelines are typically not located by calling 811. Contact a plumber or licensed contractor to have customer-owned pipelines located before digging. Respect the marks and dig with care using hand-digging methods.

If you have questions about gas pipeline safety, please call PG&E at 1-800-743-5000.

*“Customer” refers to the owner of the gas piping system served by PG&E. This may be either the property owner or another party who owns the gas piping.

What is the Nuclear Decommissioning Cost Triennial Proceeding (NDCTP)?
The NDCTP provides the California Public Utilities Commission (CPUC), and other interested parties with an opportunity to review Pacific Gas and Electric Company’s (PG&E’s) updated nuclear decommissioning cost studies and ratepayer contribution analyses every three years. This review determines the cost necessary to fully fund the nuclear decommissioning master trusts to safely decommission (remove from service) PG&E’s two nuclear power plants: Diablo Canyon Power Plant (Diablo Canyon) and Humboldt Bay Power Plant Unit 3 (Humboldt Unit 3). Diablo Canyon is currently an operating power plant. Humboldt Unit 3 is in the process of being decommissioned. These costs also include monitored safe storage, called SAFSTOR operations, of Humboldt Unit 3 until the final dismantling of the facility is complete.

INFORMATION ABOUT THE APPLICATION

On December 21, 2012, PG&E filed an application (12-12-012) with the CPUC, in which PG&E requested the authority to collect in rates, $82.517 million for the Diablo Canyon Units 1 and 2 Nuclear Decommissioning Trusts, $120.383 million for the Humboldt Unit 3 Nuclear Decommissioning Trust, and $9.997 million for Humboldt Unit 3 SAFSTOR operations and maintenance costs.

If approved, PG&E's request would raise electric rates effective January 1, 2014 for bundled service customers (customers who receive electric generation as well as transmission and distribution service from PG&E) and customers who purchase electricity from other suppliers (direct access and community choice aggregation). For a typical residential customer using 550 kWh per month the rate would increase from $89.35 to $90.03. The proposed revenue changes by customer class are noted in the illustrative chart below.

NDCTP Chart

For the departing load customer group (customers who self-generate or receive service from a publicly owned utility), the total non-bypassable rate component revenue increase would be $4.933 million or an average of 14.4% over current rates.

FOR FURTHER INFORMATION

To request a copy of the application and exhibits or for more details, call PG&E at 1-800-743-5000. For TDD/TTY (speech-hearing impaired), call 1-800-652-4712. Please specify that you are inquiring about A.12-12-012.

You may request a copy of the application and exhibits by writing to:

Pacific Gas and Electric Company
2012 NDCTP Application
P.O. Box 7442
San Francisco, CA 94120

THE CPUC PROCESS

The CPUC’s Division of Ratepayer Advocates (DRA) will review this application.

The DRA is an independent arm of the CPUC, created by the Legislature to represent the interests of all utility customers throughout the state and obtain the lowest possible rate for service consistent with reliable and safe service levels. The DRA has a multi-disciplinary staff with expertise in economics, finance, accounting and engineering. The DRA’s views do not necessarily reflect those of the CPUC. Other parties of record may also participate.

The CPUC may hold evidentiary hearings where parties of record present their proposals in testimony and are subject to cross-examination before an Administrative Law Judge (ALJ). These hearings are open to the public, but only those who are parties of record may present evidence or cross-examine witnesses during evidentiary hearings. Members of the public may attend, but not participate in, these hearings.

After considering all proposals and evidence presented during the hearing process, the ALJ will issue a draft decision. When the CPUC acts on this application, it may adopt all or part of PG&E’s request, amend or modify it, or deny the application. The CPUC’s final decision may be different from PG&E’s application.

If you would like to learn how you can participate in this proceeding or if you have comments or questions, you may contact the CPUC’s Public Advisor as follows:

Public Advisor’s Office
505 Van Ness Avenue
San Francisco, CA 94102
1-415-703-2074 or 1-866-849-8390 (toll-free)
TTY 1-415-703-5282 or 1-866-836-7825 (toll-free)
Email to public.advisor@cpuc.ca.gov

If you are writing a letter to the Public Advisor’s Office, please include the number of the application (12-12-012) to which you are referring. All comments will be circulated to the Commissioners, the assigned ALJ and the Energy Division staff.

A copy of PG&E’s 2012 NDCTP application and exhibits is also available for review at the California Public Utilities Commission, 505 Van Ness Avenue, San Francisco, CA 94102, Monday-Friday, 8 a.m.-noon. A copy of the Application (without exhibits) is available on the CPUC’s website at www.cpuc.ca.gov/puc.

On February 28, 2013, Pacific Gas and Electric Company (PG&E) filed an application with the California Public Utilities Commission (CPUC) requesting changes to our electric rates effective January 1, 2014. Specifically, we requested approval to recover in rates certain costs associated with (1) the California Independent System Operator’s (CAISO) Market Design Initiative, and (2) studies performed at Diablo Canyon Nuclear Power Plant.

The CAISO Market Design Initiative was launched in 2009 by the Federal Energy Regulatory Commission to change how electricity is bought and sold in California. The costs requested in PG&E’s application represent actual costs associated with implementing the CAISO Market Design Initiative during 2012.

The Diablo Canyon Nuclear Power Plant studies were conducted in response to the California Energy Commission’s recommendations. The CPUC previously approved PG&E’s initial seismic study costs in Decisions 10-08-003 and 12-09-008. The costs requested in PG&E’s application represent additional seismic study costs incurred through December 31, 2012.

In total, PG&E’s application requests $25.421 million to be included in rates on January 1, 2014 from bundled service customers (those who receive electric generation, as well as transmission and distribution service from PG&E). 

Will rates increase as a result of this application?
Yes, approval of this application will increase electric rates by less than one percent—or 0.2 percent in 2014—for bundled service customers. For the typical bundled residential electric customer using 550 kWh per month, this will result in a bill increase of approximately 13 cents per month. Individual customers’ bills may vary. Rates for customers who purchase electricity from other suppliers (e.g., direct access and community choice aggregation) and rates for departing load customers will not be affected by these specific costs.

FOR FURTHER INFORMATION

To request a copy of the application and exhibits or for more details, call PG&E at 1-800-743-5000. For TDD/TTY (speech-hearing impaired), call 1-800-652-4712. Please specify that you are inquiring about A.13-02-023.

You may request a copy of the application and exhibits by writing to Pacific Gas and Electric Company, 2012 ERRA Compliance Review/Diablo Costs Recovery Application, P.O. Box 7442, San Francisco, CA 94120.

THE CPUC PROCESS

The CPUC’s Division of Ratepayer Advocates (DRA) will review this application.

The DRA is an independent arm of the CPUC, created by the Legislature to represent the interests of all utility customers throughout the state and obtain the lowest possible rate for service consistent with reliable and safe service levels. The DRA has a multi-disciplinary staff with expertise in economics, finance, accounting and engineering. The DRA’s views do not necessarily reflect those of the CPUC. Other parties of record will also participate.

EVIDENTIARY HEARINGS

The CPUC may hold evidentiary hearings where parties of record present their proposals in testimony and are subject to cross-examination before an Administrative Law Judge (ALJ). These hearings are open to the public, but only those who are parties of record may present evidence or cross-examine witnesses during evidentiary hearings. Members of the public may attend, but not participate in, these hearings.

After considering all proposals and evidence presented during the hearing process, the ALJ will issue a draft decision. When the CPUC acts on this application, it may adopt all or part of PG&E’s request, amend or modify it, or deny the application. The CPUC’s final decision may be different from PG&E’s application.

If you would like to learn how you can participate in this proceeding or if you have comments or questions, you may contact the CPUC’s Public Advisor as follows:

Public Advisor’s Office
505 Van Ness Avenue
Room 2103
San Francisco, CA 94102
1-415-703-2074 or 1-866-849-8390 (toll free)
TTY 1-415-703-5282 or 1-866-836-7825 (toll free)
E-mail to public.advisor@cpuc.ca.gov

If you are writing a letter to the Public Advisor’s Office, please include the name of the application (13-02-023) to which you are referring. All comments will be circulated to the Commissioners, the assigned Administrative Law Judge and the Energy Division staff.

A copy of the application (without exhibits) is also available for review at the California Public Utilities Commission, 505 Van Ness Avenue, San Francisco, CA 94102, Monday–Friday, 8 a.m.–noon, and on the CPUC’s website at www.cpuc.ca.gov/puc.

Electric rate schedules available to Pacific Gas and Electric Company (PG&E) agricultural customers are summarized below. Your current rate schedule can be found at the beginning of the Electric Account Detail section of your energy statement, or online at www.pge.com/myenergy. Detailed gas and electric rate information is also available at www.pge.com/rateoptions.

A FREE RATE ANALYSIS IS AVAILABLE

Contact your local PG&E business representative or call PG&E’s Agricultural Center at 1-877-311-3276 (FARM) to request a free electric rate analysis, rate schedule change or additional rate option information. You may also perform your own rate analysis online at www.pge.com/ratetools.

ELECTRIC RATE SCHEDULES*

AG-1 is for customers with low annual operating hours (generally less than 500 hours) and who are unable to minimize their electricity use during summer weekdays (May 1 through October 31) from 12–6 p.m. It is not available to customers whose meter registers a maximum demand of 200 kilowatts (kW) or more for three consecutive months. Starting March 1, 2013, AG-1 customers with 12 months of interval data will start transitioning to AG-4.

(Note: A Time-of-Use (TOU) rate may still be the best choice even if you need to run equipment from 12–6 p.m., so please review the TOU rate options below.)

Time-of-Use Service: TOU plans offer lower rates during periods when electric demand is low and higher rates when demand is high. A TOU meter is required for all services and must be installed to meet this requirement. There is no charge for the meter installation; however, meter access is required at all times.

AG-4 is for customers with moderate annual operating hours (generally 500–1,200 hours). Additional savings are possible if you can minimize electricity use on summer weekdays between 12–6 p.m. Service load with a single motor of at least 35 horsepower (hp) or multiple motors of at least 15 hp may save even more on the AG-

4C rate schedule if usage can be minimized on summer and winter weekdays from 8:30 a.m.–9:30 p.m.

AG-5 is for customers with high annual operating hours (generally greater than 1,200 hours). Additional savings are possible if you can minimize electricity use on summer weekdays between 12–6 p.m. Service load with a single motor of at least 35 hp or multiple motors of at least 15 hp may save even more on the AG-5C rate schedule if usage can be minimized on summer and winter weekdays from 8:30 a.m.–9:30 p.m.

Net Energy Metering Service (NEM, NEMFC): These schedules are for customers who operate a fuel cell, photovoltaic (solar) system and/or wind electric generating facility on their premises with a maximum total capacity of 1,000 kW. These are available when eligible generation offsets all or part of your electric load when connected to the PG&E grid.

You may interconnect more than one generator, each subject to different rate treatment (for example, NEMFC and NEM solar), on a single account. Contact PG&E at gen@pge.com for more information.

Please visit www.pge.com/gen for current requirements or for more information about additional net metering options.

E-SRG is available for renewable generators up to 1.5 megawatts. For more information, email gen@pge.com.

Peak Day Pricing: Peak Day Pricing is a Time-Varying Pricing Plan that combines time-of-use with Peak Day Pricing Event Day surcharges. Participants will see additional charges during peak hours (weekdays from 2–6 p.m.) on a limited number of Peak Day Pricing Event Days (9–15 annually) and receive credit for all other usage throughout the summer. Notification is provided in advance of Peak Day Pricing Event Days. Bill protection is provided for the first year, so you can participate without risk. If you can reduce or shift use away from higher priced peak periods, you may be able to lower your overall electricity bills.

As of February 1, 2011, bundled service agricultural customers with a demand greater than or equal to 200 kW for three consecutive months began automatically transitioning to Peak Day Pricing. Other eligibility criteria and exclusions apply. To learn more visit www.pge.com/pdp,  contact your PG&E Account Manager or call PG&E at 1-877-311-3276.

California Alternate Rates for Energy (CARE) provides agricultural customers a monthly discount on energy bills for qualifying agricultural housing facilities. For additional information on this program, contact your local PG&E business representative or call PG&E at 1-877-311-3276.

DEMAND RESPONSE PROGRAMS

 

Demand Bidding Program (E-DBP) offers demand metered TOU participants incentives for reducing their power usage when contacted. AG-R1 and AG-V2 customers are not eligible for E-DBP.

Base Interruptible Program (E-BIP) offers participants incentives for reducing electric load down to a firm service level when contacted. AG-R1 and AG-V2 customers are not eligible for E-BIP.

Capacity Bidding Program (E-CBP) offers participants incentives for reducing energy consumption by a nominated capacity amount when contacted.

To see if a demand response program is right for you, please visit www.pge.com/demandresponse for additional requirements and details.

Visit the For My Business section of www.pge.com for information on


energy usage, billing history, rate comparison tools, energy outage and restoration status, bill detail, account aggregation and more.

Please note that rate schedules and options may change. For more information about current rate schedules and options for your business, visit www.pge.com/tariffs.

* For Direct Access (DA) and Community Choice Aggregation (CCA) customers,


PG&E delivers the electricity to your home or business, and your DA or CCA provider purchases and/or generates the electricity you consume. Net Metering, CCA and DA customers are eligible for many, but not all, of the rate schedules or features of rate schedules listed in this notice. For more information, call the numbers below or call
your DA or CCA provider.

Daylight saving time ended on November 4, 2012 and will start again March 13, 2013. During the additional days of daylight saving time, your time-of-use periods will begin


and end one hour later.

1 AG-R is for customers who need to operate 24 hours a day for up to four consecutive days a week (Thu–Sun or Sat–Tue) during the summer but can minimize use from


12–6 p.m. on the three remaining weekdays.

2 AG-V is for customers who can minimize electricity use on summer weekdays during


any one of these time periods: 12–4 p.m.; 1–5 p.m.; or 2–6 p.m.

On February 28, 2013, Pacific Gas and Electric Company (PG&E) filed an application with the California Public Utilities Commission (CPUC) requesting changes to our electric rates effective January 1, 2014. Specifically, we requested approval to recover in rates certain costs associated with (1) the California Independent System Operator’s (CAISO) Market Design Initiative, and (2) studies performed at Diablo Canyon Nuclear Power Plant.

The CAISO Market Design Initiative was launched in 2009 by the Federal Energy Regulatory Commission to change how electricity is bought and sold in California. The costs requested in PG&E’s application represent actual costs associated with implementing the CAISO Market Design Initiative during 2012.

The Diablo Canyon Nuclear Power Plant studies were conducted in response to the California Energy Commission’s recommendations. The CPUC previously approved PG&E’s initial seismic study costs in Decisions 10-08-003 and 12-09-008. The costs requested in PG&E’s application represent additional seismic study costs incurred through December 31, 2012.

In total, PG&E’s application requests $25.421 million to be included in rates on January 1, 2014 from bundled service customers (those who receive electric generation, as well as transmission and distribution service from PG&E). 

Will rates increase as a result of this application?
Yes, approval of this application will increase electric rates by less than one percent—or 0.2 percent in 2014—for bundled service customers. For the typical bundled residential electric customer using 550 kWh per month, this will result in a bill increase of approximately 13 cents per month. Individual customers’ bills may vary. Rates for customers who purchase electricity from other suppliers (e.g., direct access and community choice aggregation) and rates for departing load customers will not be affected by these specific costs.

FOR FURTHER INFORMATION

To request a copy of the application and exhibits or for more details, call PG&E at 1-800-743-5000. For TDD/TTY (speech-hearing impaired), call 1-800-652-4712. Please specify that you are inquiring about A.13-02-023.

You may request a copy of the application and exhibits by writing to Pacific Gas and Electric Company, 2012 ERRA Compliance Review/Diablo Costs Recovery Application, P.O. Box 7442, San Francisco, CA 94120.

THE CPUC PROCESS

The CPUC’s Division of Ratepayer Advocates (DRA) will review this application.

The DRA is an independent arm of the CPUC, created by the Legislature to represent the interests of all utility customers throughout the state and obtain the lowest possible rate for service consistent with reliable and safe service levels. The DRA has a multi-disciplinary staff with expertise in economics, finance, accounting and engineering. The DRA’s views do not necessarily reflect those of the CPUC. Other parties of record will also participate.

EVIDENTIARY HEARINGS

The CPUC may hold evidentiary hearings where parties of record present their proposals in testimony and are subject to cross-examination before an Administrative Law Judge (ALJ). These hearings are open to the public, but only those who are parties of record may present evidence or cross-examine witnesses during evidentiary hearings. Members of the public may attend, but not participate in, these hearings.

After considering all proposals and evidence presented during the hearing process, the ALJ will issue a draft decision. When the CPUC acts on this application, it may adopt all or part of PG&E’s request, amend or modify it, or deny the application. The CPUC’s final decision may be different from PG&E’s application.

If you would like to learn how you can participate in this proceeding or if you have comments or questions, you may contact the CPUC’s Public Advisor as follows:

Public Advisor’s Office
505 Van Ness Avenue
Room 2103
San Francisco, CA 94102
1-415-703-2074 or 1-866-849-8390 (toll free)
TTY 1-415-703-5282 or 1-866-836-7825 (toll free)
E-mail to public.advisor@cpuc.ca.gov

If you are writing a letter to the Public Advisor’s Office, please include the name of the application (13-02-023) to which you are referring. All comments will be circulated to the Commissioners, the assigned Administrative Law Judge and the Energy Division staff.

A copy of the application (without exhibits) is also available for review at the California Public Utilities Commission, 505 Van Ness Avenue, San Francisco, CA 94102, Monday–Friday, 8 a.m.–noon, and on the CPUC’s website at www.cpuc.ca.gov/puc.