Electric ESP Handbook

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Notice: Direct Access Suspended
Pursuant to California Public Utilities Commission Decision D.01-09-060, the right of retail end-users (customers) to acquire direct access electric service from Energy Service Providers (ESPs) is suspended, effective September 20, 2001. The execution of any new contracts, or the entering into, or the verification of any new arrangements for direct access service pursuant to Public Utilities Code Section 366 or 366.5, after September 20, 2001, is prohibited. Accordingly, Pacific Gas and Electric Company shall not accept any direct access service requests from ESPs for any contracts executed or agreements entered into after September 20, 2001.

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Electric ESP Handbook: Complete Document

• Electric ESP Handbook (PDF, 845 KB)

Electric ESP Handbook: By Section

• Preface (PDF, 51 KB)
• Chapter 1 - Electric ESP Direct Access Preliminary Procedures (PDF, 208 KB)
• Chapter 2 - Direct Access Setup (PDF, 145 KB)
• Chapter 3 - Processing Direct Access Service Requests (DASRs) (PDF, 111 KB)
• Chapter 4 - DA Electronic Data Exchange Contingency Plans (PDF, 66 KB)
• Chapter 5 - Metering (PDF, 157 KB)
• Chapter 6 - DASR Processes for Metering Data Adjustments and Changes (PDF, 101 KB)
• Chapter 7 - Electric ESP Account Billing (PDF, 314 KB)
• Chapter 8 - Customer Information Releases (PDF, 35 KB)
• Glossary (PDF, 55 KB)
• Appendix A - Service Territory City Codes (PDF, 325 KB)
• Appendix B - Service City Zip Codes (PDF, 354 KB)
• Appendix C - DA Approved Meters (PDF, 24 KB)