What's New in Direct Access?

Notice: Direct Access Suspended

Pursuant to California Public Utilities Commission Decision D.01-09-060, the right of retail end-users (customers) to acquire direct access electric service from Energy Service Providers (ESPs) is suspended, effective September 20, 2001. The execution of any new contracts, or the entering into, or the verification of any new arrangements for direct access service pursuant to Public Utilities Code Section 366 or 366.5, after September 20, 2001, is prohibited. Accordingly, Pacific Gas and Electric Company shall not accept any direct access service requests from ESPs for any contracts executed or agreements entered into after September 20, 2001.

Visit this location frequently for information on the most current developments in Direct Access (DA).

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General ESP Information

Billing Information

Dynamic Load Profiling Is Operational

Dynamic load profiles are now available. ESPs can view the 16 customer class profiles for energy consumed on Wednesday, July 1. Profiles for each day will be posted no later than seven days following the event day e.g. July 1 profiles posted by July 8. July 2 by July 9 etc. Dynamic profiles replace static load profiles for all customer classes except agricultural, streetlighting and traffic control schedules which will remain static. Each day, PG&E will review the results of our data collection and analysis runs to determine which profiles will be posted as dynamic and which profiles will default to the static for the day. For the July 1 posting, fourteen classes were posted as dynamic and two defaulted to the static profile. The exceptions were the A-6 small commercial Time of Use and the E-20T Large Industrial rates which defaulted for technical reasons which should be cleared up shortly.

Make note of on-going deadlines for the submission of rate-ready data for Consolidated-UDC billing.

In order for PG&E to send out consolidated bills which include ESP billing information for a given DA billing cycle, ESPs must provide the following information to ESP Billing Services by the dates specified:

  • ESP billing rates and structures at least thirty (30) days prior to the billing cycle end date.
  • Customer list with associated ESP billing rates at least fifteen (15) days before the billing cycle end date.

Although ESP Billing Services will make a commitment to accommodate requests which require custom programming, it cannot guarantee billing implementation within the time frames specified above under such circumstances.

MDMA requirements available in downloadable format.

MDMA requirements are now available in Adobe Acrobat .pdf format. You can access the guide via the DA Documents page within this website. In accordance with the CPUC decision documented within the 12/3/97 Meter and Data Communication Standards Workshop Report, we have provided instructions on how to become a qualified/approved MDMA.

PG&E can provide consolidated billing services.

Pacific Gas and Electric Company is pleased to offer consolidated billing and collection service for businesses planning to provide direct access retail energy sales to electric customers in northern California. This service, which is targeted toward energy service providers (ESPs) who want to offer their customers one consolidated bill for all energy services, will be available when Direct Access implementation takes place in March 1998.

Under the rules of the new marketplace, established by the California Public Utilities Commission, you may offer your customers separate billing services or consolidated billing services, which include the utility's charges and your own in one bill package.

Why should you subscribe?

  • Leverage PG&E's billing expertise.
    Pacific Gas and Electric Company has generations of experience in utility billing and collection, including compliance with legal mandates for bill messages and inserts that utilities are required to provide California energy consumers.
  • Invest your resources in energy supply procurement and marketing, not expensive back office work.
    PG&E knows that cash flow is important, and we will buy your receivables at 100% (less bad debt). This increases your financial certainty on receivables and eliminates your need to establish a collection infrastructure.

If you are interested in offering PG&E consolidated billing, simply indicate the "Consolidated Billing by PG&E" option on the Energy Service Provider Service Agreement. Please contact Calvin Yee at 415-973-5683 if you have further questions about PG&E consolidated billing and collection services. We look forward to working with you.

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