Direct Access Contacts

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Program Management

Contact	Functional Service Area	Phone Number / Email
Kathy Follan	ESP Services, Corporate Account Manager	(415) 973-6479 KMF1@pge.com
Calvin Yee	ESP Services & CTA , Supervisor	(415) 973-5683 CMY1@pge.com
Tom Varghese	ESP Services & CTA, Manager	(415) 973-7198 TRV2@pge.com

Electronic Data Interchange (EDI) Operations

Contact	Functional Service Area	Phone Number / Email
Walter Moore	Supervisor , EDI Operations	(415) 973-8615 WLM7@pge.com
Barbara Lawrence	Team Lead EDI Implementation for Customer Switching, ESP consolidated Billing	(415) 973-6678 BXS2@pge.com
Travis Graumann	EDI Testing/EDI and DASR Support	(415) 973-7491 TJG7@pge.com
Leslie Davis	EDI and DASR Support	(415) 973-2649 LJD7@pge.com
	EDI/DASR Support Mailbox	EDISupport@pge.com

MDMA Operations

Contact	Functional Service Area	Phone Number / Email
Jackie Ortega	Supervisor, MDMA Operations	(415) 973-8030 JMO5@pge.com
Debbie Persselin	Monthly and interval data issues (MADEN)	(415) 973-6006 DLP1@pge.com
Kathy Wong	Monthly and interval data issues (MADEN)	(415) 973-8072 KKW2@pge.com
Mary Tawasha	Phone lines	(415) 973-7811 MLL4@pge.com
Karen Cheung	3rd party MDMA data issues	(415) 973-4789 KMC6@pge.com
	Monthly and interval data issues support mailbox	MADEN@pge.com

Special Billing Operations

Contact	Functional Service Area	Phone Number / Email
Walter Moore	Supervisor, Billing Operations	(415) 973-8615 WLM7@pge.com
David Reyes	PG&E consolidated billing, ESP consolidated billing, payment reconciliation, write-off reports	(415) 973-2022 DPR8@pge.com
Rosalind Wiley	ESP set-up, ESP non-energy bills, ESP daily billing reports	(415) 973-2121 RMW9@pge.com

Metering Operations

Contact	Functional Service Area	Phone Number / Email
Shelley Williams	Team Lead, DA Metering Operations	(415) 973-3844 SRO3@pge.com
	DA metering issues support mailbox	1-800-343-7013 Option 2 Dcs crt mitss-meg@pge.com