Site Help
To get the most from your browsing experience at pge.com, you should know that the site is developed for Internet Explorer 6+, FireFox 3.5+, Chrome 5+, Safari 4+, Seamonkey 2, and Opera 10 and 10.5 versions.
Some documents on pge.com require that you have specific software installed on your computer in order to view them. If you do not own the applicable software, here are some free alternatives:
Word (.doc), Excel (.xls), and Power Point (.ppt)
MS Office Viewers (WIN)
OpenOffice (MAC)
Adobe Acrobat Reader (.pdf)
Acrobat Reader (WIN & MAC)
MP3 (.mp3)
MP3 Players (WIN & MAC)
QuickTime Video (.mov)
QuickTime Players (WIN & MAC)
RSS Readers
Google List (WIN & MAC)
Enabling pop-up windows
Pop-up blocking software may prevent pop-up windows from opening on PGE.com. Instructions for enabling pop-ups for most popular web browsers are shown below.
Web browsers:
- Internet Explorer:
In the "Tools" dropdown menu, click "Pop-up Blocker" and select "Turn Off Pop-up Blocker" - Safari (the default Mac browser):
In the "Safari" menu, look to see if "Block Pop-up Windows" is checked. If so, click this line once to turn off pop-up blocking. - Firefox:
- PC: In the "Tools" dropdown menu, go to "Options", click the "Content" icon and look to see if "Block pop-up windows" is checked. If so, uncheck.
- Mac: In the "Firefox" dropdown menu, go to "Preferences", click the "Content" icon and look to see if "Block pop-up windows" is checked. If so, uncheck.
Toolbars:
Please also check to see if you currently have the Google or Yahoo toolbars installed in your browser. These toolbars each add their own layer of pop-up blocking in addition to the browser's pop-up blocking feature. If you have either of these toolbars installed, you may need to follow more than one set of instructions before your browser will allow pop-ups.
- Google:
On the Google Toolbar, look to see if the pop-up blocker icon is shown as blocked. If so, click this button once to turn off pop-up blocking. - Yahoo:
On the Yahoo Toolbar, click the pop-up blocker icon to see if "Enable Pop-up Blocker" is checked. If so, click this line once to turn off pop-up blocking.
Security
For your security, this Web site uses 128-bit encryption secure sockets layer technology to ensure that your personal and billing information is safe from unauthorized access. This encryption standard makes the information you provide unreadable as it passes over the Internet.
Tips to protect yourself from e-mail fraud.
Trouble viewing the Chinese subsite?
You may not have the latest language pack installed. Installation instructions
Additional Info
